Terms Of Service
Welcome, and thank you for your interest in Our Farms, Inc. (“Our Farms” “we,” or “us”) and our website at www.ourfarms.com, along with our related websites, and mobile applications, and other services provided by us (collectively, the “Service”). Our Farms is a farm product marketplace that connects consumers directly with farmers. These Terms of Service are a legally binding contract between you and Our Farms.
PLEASE READ THE FOLLOWING TERMS CAREFULLY:
1. INTRODUCTION AND ACCEPTANCE OF TERMS
1.1. Our Farms Service Overview. The Service enables users to browse, select, and purchase farm products directly from participating farmers through the Our Farms marketplace platforms (each, a “Product”). By purchasing a Product through the Service (each purchase of any Products, an “Order”), you acknowledge that Our Farms acts solely as a platform connecting you with independent farms, and does not itself produce, own, or take title to the Products. Deliveries of Products may be fulfilled directly by the participating farms or by third-party logistics providers engaged by the farms or by Our Farms. Our Farms does not independently verify any farm’s or any Product’s compliance with applicable law or regulation, nor does Our Farms test any Product for quality, defects or other issues. Accordingly, you hereby acknowledge that you use or consume Products at your own discretion and at your own risk, and to the fullest extent permitted by applicable law. Our Farms hereby disclaims any and all warranties with respect to the Products and disclaims any and all liability with respect to your use or consumption thereof.
1.2. BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING OUR FARMS’ PRIVACY POLICY (TOGETHER, THESE “TERMS”). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND OUR FARMS’ PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY OUR FARMS AND BY YOU TO BE BOUND BY THESE TERMS. YOU AGREE TO RECEIVE TEXTS AND CALLS FROM OR ON BEHALF OF OUR FARMS AT THE PHONE NUMBER YOU PROVIDE TO US. THESE TEXTS OR CALLS WILL INCLUDE INFORMATION PERTAINING TO YOUR USE OF THE SERVICES, AND ANY ORDERS THAT YOU PLACE THROUGH THE SERVICE. YOU UNDERSTAND AND AGREE THAT THESE TEXTS AND CALLS MAY BE CONSIDERED TELEMARKETING UNDER APPLICABLE LAW, THEY MAY BE SENT USING AN AUTOMATIC TELEPHONE DIALING SYSTEM OR OTHER AUTOMATED TECHNOLOGY, AND YOUR CONSENT IS NOT A CONDITION OF ANY PURCHASE.
1.3. ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 12.4, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND OUR FARMS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.
2. ELIGIBILITY AND ACCOUNTS
2.1. Eligibility. THE SERVICE IS NOT AVAILABLE TO PERSONS UNDER THE AGE OF 13 OR TO ANY USERS PREVIOUSLY SUSPENDED OR REMOVED FROM THE SERVICE BY OUR FARMS. In order to use the Service, you must either be 18 years of age or possess parental or guardian consent and you must be fully able and competent to enter into and comply with these Terms. If you are under 18 years of age, then, by using the Service, you certify that your parent or guardian has consented to your use of the Service and to these Terms on your behalf, and you acknowledge and agree that your use of the Service is at his or her discretion. Until you are 18 years old, your parent or guardian may ask us to modify, deny access to, or terminate your account and we may do so at his or her request or at any time, for any or no reason, without notice and liability. In any case, you affirm that you are over the age of 13, as the Service is not intended for or targeted to any person under 13 years of age. By clicking the applicable button or box, or by otherwise using the Service, you represent that you meet the eligibility requirements described above and have not been previously suspended or denied permission to use the Service by Our Farms.
2.2. Accounts and Registration. To access most features of the Service, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your name, email address, phone number, address, or other contact information. You agree that the information you provide to us is accurate, complete, and not misleading, and that you will keep it accurate and up to date at all times. When you register, you will be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe that your account is no longer secure, then you should immediately notify us at support@ourfarms.com.
2.3. User Verification. Our Farms may implement certain verification procedures for users, which may include identity verification, address verification, or payment method verification. These verification procedures are for Our Farms' benefit and do not constitute a guarantee of any user's identity, trustworthiness, or reliability.
3. Relationship Between Parties
3.1. Platform Nature. THE SERVICE IS A TECHNOLOGY PLATFORM THAT FACILITATES CONNECTIONS BETWEEN CUSTOMERS AND INDEPENDENT PARTICIPATING FARMS OR SUPPLIERS (“PARTICIPATING FARMS”).
3.2. Relationship of Parties. OUR FARMS IS NOT A SELLER, PRODUCER, MANUFACTURER, DISTRIBUTOR, OR RETAILER OF ANY PRODUCTS OFFERED THROUGH THE SERVICE. OUR FARMS DOES NOT TAKE TITLE TO, OR POSSESSION OF, ANY PRODUCTS AT ANY TIME. OUR FARMS DOES NOT CONTROL, AND IS NOT RESPONSIBLE FOR THE QUALITY, SAFETY, LEGALITY, COMPLIANCE, OR DESCRIPTION OF PRODUCTS PROVIDED BY PARTICIPATING FARMS, NOR DOES OUR FARMS HAVE ANY CONTROL OVER THE FARMING PRACTICES, HANDLING, OR STORAGE OF PRODUCTS. ALL PRODUCTS ARE PREPARED, PACKAGED, AND FULFILLED SOLELY BY THE PARTICIPATING FARMS OR THIRD PARTY FULFILLMENT CENTERS, WHICH ARE INDEPENDENT ENTITIES AND NOT AGENTS OR EMPLOYEES OF OUR FARMS. OUR FARMS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS OR THE PARTICIPATING FARMS, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH LAWS OR REGULATIONS. BY USING THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME ALL RISKS RELATED TO THE PURCHASE, USE, OR CONSUMPTION OF ANY PRODUCTS OBTAINED THROUGH THE SERVICE, AND THAT OUR FARMS SHALL HAVE NO LIABILITY ARISING FROM OR RELATED TO ANY PRODUCTS OR THE ACTS OR OMISSIONS OF ANY PARTICIPATING FARM.
3.3. Responsibilities of Parties.
3.3.1. Our Farms’ Responsibilities. Our Farms is responsible for: (a) maintaining and operating the Service; (b) facilitating connections between customers and Participating Farms; (c) processing payments for Orders; (d) coordinating delivery logistics; and (e) providing customer support for Service-related issues. Our Farms may, in its sole discretion, remove any Participating Farm or Product from the Service at any time.
3.3.2. Participating Farms' Responsibilities. Participating Farms are responsible for: (a) the production, packaging, and quality of their Products; (b) ensuring their Products comply with all applicable laws and regulations; (c) providing accurate and complete information about their Products; and (d) fulfilling Orders in accordance with the standards set by Our Farms.
3.3.3. Customer Responsibilities. As a customer, you are responsible for: (a) providing accurate and complete information when placing Orders; (b) promptly accepting deliveries or making appropriate arrangements for delivery; (c) inspecting Products upon receipt; and (d) properly storing and handling Products after delivery.
3.4. Product Quality and Issues. WHILE OUR FARMS STRIVES TO WORK WITH QUALITY PARTICIPATING FARMS, OUR FARMS DOES NOT GUARANTEE THE QUALITY OF ANY PRODUCT. If you experience any issues with Product quality, you should contact Our Farms’s customer support. Our Farms may, in its sole discretion, offer refunds or credits in accordance with Section 4.7 of these Terms. Our Farms reserves the right to remove Participating Farms from the Service based on customer feedback and quality concerns.
3.5. Product Recalls and Food Safety. In the event that a Product is subject to a recall or is otherwise determined to pose a food safety risk, Our Farms will use commercially reasonable efforts to notify affected customers using the contact information provided in your account. If you have purchased a recalled Product, you may be eligible for a refund or credit in accordance with Our Farms’s refund policy. Our Farms may, in its sole discretion, remove affected Products or Participating Farms from the Service and may coordinate with Participating Farms to facilitate any necessary recall procedures. If you become aware of any food safety incident or have concerns regarding the safety of any Product, you should immediately contact Our Farms customer support. Our Farms may report food safety incidents to the appropriate authorities as required by law and will cooperate with any official investigations.
3.6. Delivery Issues. If you experience delivery issues, including but not limited to late deliveries, missing items, or damaged Products, please contact Our Farms's customer support. Resolution of delivery issues will be handled in accordance with Our Farms's policies and these Terms.
3.7. No Endorsement. The inclusion of any Participating Farm or Product on the Service does not constitute an endorsement or recommendation by Our Farms. You acknowledge that Our Farms does not independently verify all claims made by Participating Farms regarding their Products, farming practices, or certifications.
3.8. Communications. Our Farms may facilitate communications between you and Participating Farms regarding Orders, but all such communications must comply with these Terms. Our Farms reserves the right to monitor such communications and to terminate access to communication features for any user who violates these Terms.
4. Payment and Purchases
4.1. Overview. Certain features of the Service may allow you to purchase Products. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable unless otherwise specifically provided for in these Terms.
4.2. Price. Our Farms reserves the right to determine pricing for the Products and any related charges, including service and delivery fees (“Additional Fees”). Our Farms will make reasonable efforts to keep pricing information published on the Service up to date. Our Farms may update the fees for any Product or any Additional Fees on a going forward basis in its sole discretion. Our Farms, at its sole discretion, may make promotional offers with different features and different pricing to any of Our Farms’s customers. These promotional offers, unless made to you, will not apply to any Order or these Terms. We may cancel your Order if you use a promotional offer that was not directed to you.
4.3. Authorization. You authorize Our Farms and its third-party payment processors to charge all fees payable by you as described in these Terms or published by Our Farms, including all applicable taxes, to the payment method specified in your account. If you pay any fees with a credit card, then Our Farms or its third-party payment processors may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.
4.4. Delinquent Accounts. Our Farms may suspend or terminate access to the Service, including fee-based portions of the Service, for any account for which any amount is due but unpaid. In addition to the amount due for the Service, a delinquent account will be charged with fees or charges that are incidental to any chargeback or collection of any unpaid amount, including collection fees.
4.5. Delivery. Delivery may be conducted by the participating farms themselves or by third-party logistics providers engaged by Our Farms or by the farms. Any estimated delivery times are not guarantees with respect to when a Product ordered through the Service will be delivered. Our Farms makes no promises or guarantees with respect to the delivery of any Product, whether such delivery is conducted by Our Farms, by participating farms, or by one or more third-party delivery service providers.
4.6. Out-of-Stock Products. Our Farms will use commercially reasonable efforts to keep the availability of each Product up-to-date on the Service. Some Products may be out of stock, even if the Service indicates that the Product is in stock. In those cases, we may, in our sole discretion, attempt to contact you to modify your Order to replace the out -of-stock Product with an alternate Product, or cancel your Order with respect to the out-of-stock Product. If Our Farms cancels your Order with respect to one or more Products on that Order, Our Farms will refund to you any amounts paid by you for such canceled Product(s).
4.7. Returns and Refunds. Our Farms may, in its sole discretion, elect to offer refunds for purchased Products, including where a purchased Product arrives damaged or defective. Our Farms reserves the right to make all final decisions regarding returns and refunds in its sole discretion. Our Farms may consult with the relevant Participating Farm regarding quality issues, but Our Farms will make the final determination regarding any customer compensation. Where Our Farms agrees to provide a refund for a given Product, Our Farms will refund only those amounts actually paid by you for the refunded Products. Refunds will be issued to the payment method used for the original purchase of the Product. It may take a few days for your bank or credit card company to process any issued refunds.
5. Farm Fresh Subscription Program
5.1. Subscription Overview. The “Farm Fresh Subscription Program” is a subscription service that Our Farms provides, offering a discount off the purchase price for regularly scheduled deliveries of eligible seasonal farm products. Farm Fresh Subscription benefits are limited to items displaying the Farm Fresh Subscription offer message in the Cart view (“Farm Fresh Subscription Product”s).
5.2. Subscription Discounts. Discounts for Farm Fresh Subscription Products and any limited time special subscription promotions in effect apply only to eligible items displaying the offer message on the checkout cart view. Subscriptions are good while supplies last. Special limited time subscription promotions only apply during their effective dates.
5.3. Automatic Renewal. Once you have made a subscription for a Farm Fresh Subscription Product, your subscription will automatically create a new order for such Farm Fresh Subscription Product according to your chosen delivery schedule, until you terminate such subscription.
5.4. Changes to Subscription. Some of the offer details may change as you receive deliveries over time (e.g., price, taxes, availability, shipping charges), or seasonal product selection). The total cost charged to your payment method for each Farm Fresh Subscription order will be the cost of the item on the day that order is processed less the Farm Fresh Subscription discount, plus any applicable sales tax. Any eligible promotional credit balances on your customer account may be applied toward the balance of your order before charging any remaining balance to your payment method.
5.5. Subscription Charges. The charge for each Farm Fresh Subscription Product shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. If we are unable to complete your Farm Fresh Subscription order with the payment method you used to create your subscription, you authorize us to update your subscription with another payment method in your account and to charge the payment method for your Farm Fresh Subscription order.
5.6. Cancellation. Your subscription will remain in effect until it is canceled. You may cancel your subscription at any time prior to the order cut-off date for each upcoming delivery to avoid being charged for that delivery. The order cut-off date is specified in your account and in your order confirmation emails. To cancel, log in to your account, navigate to the “Your Subscriptions” tab, select the relevant subscription, and follow the on-screen instructions to confirm cancellation. Cancellations submitted after the order cut-off date will apply to the next billing cycle, and you will still receive and be charged for any orders already processed. Upon cancellation, any remaining scheduled deliveries that have not yet been processed will be canceled, and you will not be charged for those deliveries.. If you cancel your subscription and then reactivate it, the discount applied to any Farm Fresh Subscription Product may not be the same discount in effect at the time of cancellation. If the Farm Fresh Subscription discount percentage for such Farm Fresh Subscription Product changes, the new discount will be applied to your future shipments of that item. If a payment for your subscription fails, we will automatically attempt to retry the payment up to two additional times. If payment remains unsuccessful after these attempts, your subscription may be suspended or canceled at our discretion, and you will be notified via email. Your participation in the Farm Fresh Subscription Program is personal to you, and you may not assign or transfer your Subscription or any of the benefits to any third party without our authorization We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you. If there are any changes to the price of your subscription or the discount percentage, we will notify you in advance by email or through your account dashboard, and such changes will take effect for future billing cycles after notice is provided.
6. Promotional Offers and Credits.
6.1. Promotional Terms. Our Farms, at its sole discretion, may make promotional offers with different features and different rates to any User. These promotional offers are subject to the terms of this Agreement and may be valid only for certain Users as indicated in the offer. You agree that promotional offers: (i) may only be used by the intended audience, for the intended purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public, unless expressly permitted by Our Farms; (iii) are subject to the specific terms that Our Farms establishes for such promotional offer; (iv) cannot be redeemed for cash or cash equivalent; and (v) are not valid for use after the date indicated in the offer. Our Farms reserves the right to withhold or deduct credits or benefits obtained through a promotion in the event that Our Farms determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or this Agreement. Our Farms reserves the right to modify or cancel an offer at any time.
6.2. Credits Terms and Use. Our Farms may also offer gratuitous credits, which can be used for the Services. Any credit issued by Our Farms is valid for 6 months from the date of issue except to the extent prohibited under applicable law and may not be redeemed for cash or cash equivalent. Upon expiration, credits will be removed from your account. Expired credits are no longer redeemable and cannot be used towards any order.
7. Intellectual Property and Content
7.1. Limited License. Subject to your complete and ongoing compliance with these Terms, Our Farms grants you, solely for your personal, use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use one object code copy of any mobile application associated with the Service (whether installed by you or pre-installed on your mobile device by the device manufacturer or a wireless telephone provider) on a mobile device that you own or control; and (b) access and use the Service.
7.2. License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, publicly perform, or create derivative works of the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism. If you are prohibited under applicable law from using the Service, then you may not use it.
7.3. Feedback. We respect and appreciate the thoughts and comments from our users. If you choose to provide input and suggestions regarding existing functionalities, problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant Our Farms an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services. We will have no obligation to provide you with attribution for any Feedback you provide to us.
7.4. Ownership; Proprietary Rights. The Service is owned and operated by Our Farms. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service provided by Our Farms (“Materials”) are protected by intellectual property and other laws. All Materials included in the Service are the property of Our Farms or its third-party licensors. Except as expressly authorized by Our Farms, you may not make use of the Materials. There are no implied licenses in these Terms and Our Farms reserves all rights to the Materials not granted expressly in these Terms.
7.5. User Content
7.5.1. User Content Generally. Certain features of the Service may permit users to submit, upload, publish, broadcast, or otherwise transmit (“Post”) content to the Service, including messages, reviews, photos, images, data, text, or other works of authorship or other works (collectively, “User Content”). You retain any copyright and other proprietary rights that you may hold in the User Content that you Post to the Service, subject to the licenses granted in these Terms.
7.5.2. Limited License Grant to Our Farms. By Posting User Content to or via the Service, you grant Our Farms a worldwide, non-exclusive, irrevocable, royalty-free, fully paid right and license (with the right to sublicense through multiple tiers) to host, store, transfer, publicly display, publicly perform (including by means of a digital audio transmission), communicate to the public, reproduce, modify for the purpose of formatting for display, create derivative works as authorized in these Terms, and distribute your User Content, in whole or in part, in any media formats and through any media channels, in each instance whether now known or hereafter developed. You agree to pay all monies owing to any person or entity resulting from Posting your User Content and from Our Farms’s exercise of the license set forth in this Section.
7.5.3. You Must Have Rights to the Content You Post; User Content Representations and Warranties. You must not Post User Content if you are not the owner of or are not fully authorized to grant rights in all of the elements of that User Content. Our Farms disclaims any and all liability in connection with User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Service. By providing User Content via the Service, you affirm, represent, and warrant to us that:
7.5.3.1. you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Our Farms and its sublicensees to use and distribute your User Content as necessary to exercise the licenses granted by you in this Section, in the manner contemplated by Our Farms, the Service, and these Terms;
7.5.3.2. your User Content, and the Posting or other use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, misappropriate, or otherwise breach any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property, contract, or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Our Farms to violate any law or regulation or require us to obtain any further licenses from or pay any royalties, fees, compensation or other amounts or provide any attribution to any third parties; and
7.5.3.3. your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
7.5.4. User Content Disclaimer. We are under no obligation to edit or control User Content that you or other users Post and will not be in any way responsible or liable for User Content. Our Farms may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms, is alleged to violate the rights of third parties, or is otherwise objectionable. You understand that, when using the Service, you may be exposed to User Content from a variety of sources and acknowledge that User Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Our Farms with respect to User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice. For clarity, Our Farms does not permit infringing activities on the Service.
7.6. Monitoring Content. Our Farms does not control and does not have any obligation to monitor: (a) User Content; (b) any content made available by third parties; or (c) the use of the Service by its users. You acknowledge and agree that Our Farms reserves the right to, and may from time to time, monitor any and all information transmitted or received through the Service for operational and other purposes. If at any time Our Farms chooses to monitor the content, then Our Farms still assumes no responsibility or liability for content or any loss or damage incurred as a result of the use of content. During monitoring, information may be examined, recorded, copied, and used in accordance with our Privacy Policy (defined below). Our Farms may block, filter, mute, remove or disable access to any User Content uploaded to or transmitted through the Service without any liability to the user who Posted such User Content to the Service or to any other users of the Service.
8. Third-Party Terms
8.1. Third-Party Services and Linked Websites. Our Farms may provide tools through the Service that enable you to export information, including User Content (defined below), to third-party services. By using one of these tools, you hereby authorize Our Farms to transfer that information to the applicable third-party service. Third-party services are not under Our Farms’s control, and, to the fullest extent permitted by law, Our Farms is not responsible for any third-party service’s use of your exported information. The Service may also contain links to third-party websites. Linked websites are not under Our Farms’s control, and Our Farms is not responsible for their content. Please be sure to review the terms of use and privacy policy of any third-party services before you share any User Content or information with such third-party services. Once sharing occurs, Our Farms will have no control over the information that has been shared.
8.2. Third-Party Software. The Service may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components (“Third-Party Components”). Although the Service is provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those third-party licenses.
9. Communications
9.1. Text Messaging and Phone Calls. You agree that Our Farms and those acting on our behalf may call and send you text (SMS) messages at the phone number you provide us. These calls and messages may include operational calls or messages about your use of the Service, as well as marketing calls or messages. Calls and text messages may be made or sent using an automatic telephone dialing system. Standard data and message rates may apply whenever you send or receive such calls or messages, as specified by your carrier. IF YOU WISH TO OPT OUT OF MARKETING CALLS AND TEXT MESSAGES FROM Our Farms, YOU CAN EMAIL SUPPORT@OURFARMS.COM OR TEXT THE WORD “STOP” TO THE NUMBER FROM WHICH YOU ARE RECEIVING THE MESSAGES. IF YOU WISH TO OPT OUT OF ALL CALLS AND TEXT MESSAGES FROM Our Farms, YOU CAN EMAIL SUPPORT@OURFARMS.COM OR TEXT THE WORD “STOPALL” TO THE NUMBER FROM WHICH YOU ARE RECEIVING THE MESSAGES, HOWEVER YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL MESSAGES MAY IMPACT YOUR USE OF THE SERVICE. You may continue to receive calls and text messages for a short period while we process your request, including a message confirming the receipt of your opt-out request. Your agreement to receive marketing calls and texts is not a condition of any purchase on or use of the Service.
9.2. Push Notifications. When you install our app on your mobile device, you agree to receive push notifications, which are messages an app sends you on your mobile device when you are not in the app. You can turn off notifications by visiting your mobile device’s “settings” page.
9.3. Email. We may send you emails concerning our products and services, as well as those of third parties. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself.
10. Prohibited Conduct. BY USING THE SERVICE, YOU AGREE NOT TO:
10.1. use the Service for any illegal purpose or in violation of any local, state, national, or international law;
10.2. violate, encourage others to violate, or provide instructions on how to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
10.3. access, search, or otherwise use any portion of the Service through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, and data mining tools) other than the software or search agents provided by Our Farms;
10.4. interfere with security-related features of the Service, including by: (i) disabling or circumventing features that prevent or limit use, printing or copying of any content; or (ii) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
10.5. interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unsolicited offer or advertisement to another user of the Service; (iii) collecting personal information about another user or third party without consent; or (iv) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
10.6. perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation or identity, accessing any other Service account without permission, or falsifying your age or date of birth;
10.7. sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 7.4) or any right or ability to view, access, or use any Materials; or
10.8. attempt to do any of the acts described in this Section 10 or assist or permit any person in engaging in any of the acts described in this Section 19.
11. Term, Termination, and Modification of the Service
11.1. Term. These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Service, and ending when terminated as described in Section 11.2.
11.2. Termination. If you violate any provision of these Terms, then your authorization to access the Service and these Terms automatically terminate. In addition, Our Farms may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice, and without any liability to you arising from such termination. You may terminate your account and these Terms at any time by contacting customer service at support@ourfarms.com.
11.3. Effect of Termination. Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Our Farms any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and Sections 4, 6, 7, 8, 12, and 13 will survive. You are solely responsible for retaining copies of any User Content you Post to the Service since upon termination of your account, you may lose access rights to any User Content you Posted to the Service. If your account has been terminated for a breach of these Terms, then you are prohibited from creating a new account on the Service using a different name, email address or other forms of account verification.
11.4. Modification of the Service. Our Farms reserves the right to modify or discontinue all or any portion of the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you. Our Farms will have no liability for any change to the Service, including any paid-for functionalities of the Service, or any suspension or termination of your access to or use of the Service. You should retain copies of any User Content you Post to the Service so that you have permanent copies in the event the Service is modified in such a way that you lose access to User Content you Posted to the Service.
12. Liability and Disputes
12.1. Indemnity. To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Our Farms, its affiliates and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents (together, the “Our Farms Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including attorneys’ fees and costs, arising out of or connected with: (1) your unauthorized use of, or misuse of, the Service; (2) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (3) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (4) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims.
12.2. Disclaimers and No Warranties
12.2.1. THE PRODUCTS, THE SERVICE, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. OUR FARMS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE PRODUCTS THE SERVICE, AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (a) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (b) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. OUR FARMS DOES NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND OUR FARMS DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.
12.2.2. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR OUR FARMS ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE OUR FARMS ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE OR YOUR USE OR CONSUMPTION OF ANY PRODUCT. YOU UNDERSTAND AND AGREE THAT YOU USE OR CONSUME THE PRODUCTS OR ANY PORTION OF THE SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA, INCLUDING USER CONTENT.
12.3. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE OUR FARMS ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE PRODUCTS, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY OUR FARMS ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE. WITHOUT LIMITING THE FOREGOING, OUR FARMS ENTITIES SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY FOOD-RELATED ILLNESSES, ALLERGIC REACTIONS, OR ANY OTHER HEALTH ISSUES ARISING FROM OR RELATED TO PRODUCTS PURCHASED THROUGH THE SERVICE. YOU EXPRESSLY ACKNOWLEDGE THAT OUR FARMS IS A TECHNOLOGY PLATFORM ONLY AND DOES NOT PRODUCE, PREPARE, PACKAGE, SELL, OR OTHERWISE HANDLE FOOD PRODUCTS. ALL PRODUCT DESCRIPTIONS, FRESHNESS CLAIMS, AND ORGANIC OR NATURAL CERTIFICATIONS ARE PROVIDED SOLELY BY PARTICIPATING FARMS AND NOT BY OUR FARMS, AND OUR FARMS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY OR VERACITY OF SUCH CLAIMS.
EXCEPT AS PROVIDED IN SECTIONS 12.4.5 AND 12.4.6 AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE OUR FARMS ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE THE PRODUCTS, ANY PORTION OF THE SERVICE, OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (a) THE AMOUNT YOU HAVE PAID TO OUR FARMS FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO THE CLAIM AND (b) US$100.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 12.3 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
12.4. Dispute Resolution and Arbitration
12.4.1. Generally. Except as described in Section 12.4.2 and 12.4.3, you and Our Farms agree that every dispute arising in connection with these Terms, the Service, and communications from us will be resolved through binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, is less formal than a court proceeding, may allow for more limited discovery than in court, and is subject to very limited review by courts. This agreement to arbitrate disputes includes all claims whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. Any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement will be resolved by the arbitrator.
YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND OUR FARMS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
12.4.2. Exceptions. Although we are agreeing to arbitrate most disputes between us, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) to file suit in a court of law to address an intellectual property infringement claim.
12.4.3. Opt-Out. If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section 12.4 within 30 days after the date that you agree to these Terms by sending a letter to Our Farms, Inc., Attention: Legal Department – Arbitration Opt-Out, 1235 East Blvd Ste E PMB 2230 Charlotte, NC 28203, that specifies: your full legal name, the email address associated with your account on the Service, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once Our Farms receives your Opt-Out Notice, this Section 12.4 will be void and any action arising out of these Terms will be resolved as set forth in Section 13.2. The remaining provisions of these Terms will not be affected by your Opt-Out Notice.
12.4.4. Arbitrator. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA Consumer Arbitration Rules (the “AAA Rules”), as modified by these Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at +1-800-778-7879, or by contacting Our Farms.
12.4.5. Commencing Arbitration. Before initiating arbitration, a party must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (“Notice of Arbitration”). Our Farms’ address for Notice of Arbitration is:1235 East Blvd Ste E PMB 2230 Charlotte, NC 28203. The Notice of Arbitration must: (a) identify the name or account number of the party making the claim; (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or Our Farms may commence an arbitration proceeding. If you commence arbitration in accordance with these Terms, Our Farms will reimburse you for your payment of the filing fee, unless your claim is for more than US$10,000 or if Our Farms has received 25 or more similar demands for arbitration, in which case the payment of any fees will be decided by the AAA Rules. If the arbitrator finds that either the substance of the claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules and the other party may seek reimbursement for any fees paid to AAA.
12.4.6. Arbitration Proceedings. Any arbitration hearing will take place in the county and state of your billing address unless we agree otherwise or, if the claim is for US$10,000 or less (and does not seek injunctive relief), you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a telephonic or video hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address. During the arbitration, the amount of any settlement offer made by you or Our Farms must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.
12.4.7. Arbitration Relief. Except as provided in Section 12.4.8, the arbitrator can award any relief that would be available if the claims had been brought in a court of competent jurisdiction. If the arbitrator awards you an amount higher than the last written settlement amount offered by Our Farms before an arbitrator was selected, Our Farms will pay to you the higher of: (a) the amount awarded by the arbitrator and (b) US$10,000. The arbitrator’s award shall be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator’s award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator’s application or conclusions of law. Judgment on the award may be entered in any court having jurisdiction.
12.4.8. No Class Actions. YOU AND OUR FARMS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Our Farms agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
12.4.9. Modifications to this Arbitration Provision. If Our Farms makes any substantive change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Our Farms’s address for Notice of Arbitration, in which case your account with Our Farms will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive.
12.4.10. Enforceability. If Section 12.4.8 or the entirety of this Section 12.4 is found to be unenforceable, or if Our Farms receives an Opt-Out Notice from you, then the entirety of this Section 12.4 will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 13.3 will govern any action arising out of or related to these Terms.
13. Miscellaneous
13.1. General Terms. These Terms, including the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Our Farms regarding your use of the Service. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms and all rights granted under these Terms, including with respect to your User Content, at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of Section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. Throughout these Terms the use of the word “including” means “including but not limited to.” If any part of these Terms is held to be invalid or unenforceable, then the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.
13.2. Modification of Terms. We may, from time to time, change these Terms. Please check these Terms periodically for changes. Revisions will be effective immediately except that, for existing users, material revisions will be effective 30 days after posting or notice to you of the revisions unless otherwise stated. We may require that you accept modified Terms in order to continue to use the Service. If you do not agree to the modified Terms, then you should discontinue your use of the Service. Except as expressly permitted in this Section 13.2, these Terms may be amended only by a written agreement signed by authorized representatives of the parties to these Terms.
13.3. Governing Law. These Terms are governed by the laws of the State of North Carolina without regard to conflict of law principles. You and Our Farms submit to the personal and exclusive jurisdiction of the state courts and federal courts located within the State of North Carolina for resolution of any lawsuit or court proceeding permitted under these Terms. We operate the Service from our offices in North Carolina, and we make no representation that Materials included in the Service are appropriate or available for use in other locations.
13.4. Force Majeure. NEITHER PARTY WILL BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE OF ITS OBLIGATIONS UNDER THESE TERMS (OTHER THAN PAYMENT OBLIGATIONS) DUE TO CAUSES BEYOND ITS REASONABLE CONTROL, including but not limited to acts of God, natural disasters, fire, flood, earthquake, storm, hurricane, pandemic, epidemic, quarantine restrictions, war, invasion, hostilities, civil unrest, riot, strike, labor dispute, government orders, national or regional emergencies, telecommunications or power failures, internet service provider failures, supply chain disruptions, transportation delays, or acts or omissions of third parties. The affected party shall promptly notify the other party of the force majeure event and its expected duration, and shall use reasonable efforts to minimize the effects of such circumstances and resume performance as soon as reasonably practicable. If a force majeure event continues for more than thirty (30) consecutive days, either party may terminate any affected Order or delivery obligation upon written notice to the other party, and Our Farms will refund any prepaid fees for Products or Services not delivered due to such termination. You acknowledge and agree that disruptions specifically affecting Participating Farms, including but not limited to crop failures, livestock issues, or farm-specific supply chain problems, shall be considered force majeure events under this section, and Our Farms shall not be liable for any failure to deliver Products from affected Participating Farms during such events.
13.5. Privacy Policy; Data Security and Breach Notification. Please read the Our Farms Privacy Policy (the “Privacy Policy”) carefully for information relating to our collection, use, storage, and disclosure of your personal information. The Our Farms Privacy Policy is incorporated by this reference into, and made a part of, these Terms. Our Farms implements commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. In the event that Our Farms becomes aware of a data breach affecting your personal information, Our Farms will provide you with notice as required by applicable law, which may include notice by email or other reasonable means. Our Farms’s liability for any security incident, data breach, or unauthorized access to or use of your personal information is limited as set forth in these Terms, including the limitation of liability provisions herein. You acknowledge and agree that you are responsible for maintaining the confidentiality of your account credentials and for promptly notifying Our Farms of any suspected unauthorized use of your account.
13.6. Additional Terms. Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service (the “Additional Terms”). All Additional Terms are incorporated by this reference into, and made a part of, these Terms.
13.7. Consent to Electronic Communications. By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
13.8. Contact Information. The Service is offered by Our Farms, Inc. You may contact us by emailing us at support@ourfarms.com.
13.9. Notice to California Residents. If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
13.10. No Support. We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.
13.11. Accessibility. Our Farms is committed to ensuring that the Service is accessible to individuals with disabilities. If you have difficulty accessing any part of the Service, please contact us at support@ourfarms.com so that we can provide you with assistance or make reasonable accommodations to facilitate your use of the Service.
13.12. International Use. The Service is intended for visitors located within the United States. We make no representation that the Service is appropriate or available for use outside of the United States. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited.
13.13. Notice Regarding Apple. This Section 13.13 only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and Our Farms only, not with Apple Inc. (“Apple”), and Apple is not responsible for the Service or the content of it. Apple has no obligation to furnish any maintenance and support services with respect to the Service. If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund any applicable purchase price for the mobile application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including: (1) product liability claims; (2) any claim that the Service fails to conform to any applicable legal or regulatory requirement; or (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Service and/or your possession and use of the Service infringe a third party’s intellectual property rights. You agree to comply with any applicable third-party terms when using the Service. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms. You hereby represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.